In the run-up to Christmas our local police have asked us to circulate advice about crime prevention as there have been some burglaries in the Kenley and Puley areas, which also suggest a link to door-to-door sales.
The police have provided the following guidance:
DOOR-TO-DOOR FRAUD
Door-to-door scams involve criminals knocking on your door and unexpectedly offering products or services. Fraudsters convince you to pay for goods or work which is often overpriced, of poor quality or is not even carried out. In many cases, this work isn't even necessary. They may use intimidation and pressure you to make quick decisions so that you agree to their demands.
Criminals may try to convince you that work is urgently required and the price they are charging is fair. They will put pressure on you to have the work done immediately and may ask for payment upfront. Often the work is not completed, or if it is, the work is to a poor standard. You may also be overcharged for any work done.
They can use deception to convince you by:
- Claiming they were working on a neighbours' address and noticed you need work completing and they have left over materials.
- Inspecting areas you can't access, for example the loft or roof and show you photos or videos claiming they are evidence that you need the urgent repairs. Beware of these tactics as these images may not even be your property.
- Throwing water down when you are not looking to indicate you have 'damp'.
They may be insistent you pay in cash immediately or put down a deposit, even offering to take you to the bank to get the money. If you do this, they may continue to find reasons for you to pay more money. Some callers will be legitimate. Gas, electricity and water companies may visit to read your meters. Charities may visit to ask for donations and council officials may contact you regarding local issues. Always ask for identification and tell them to wait outside whilst you check this by calling the company or speaking to a relative or friend. If you are calling the company, don't use the phone number on the person's ID card).
How to protect yourself
- Always check their identity. If you are not happy about a person's identity, do not let them into your house under any circumstances.
- Never leave your front door open/unlocked and unattended, so a second individual can't enter without your knowledge.
- Take time to consider your options and research costs from other providers. If in doubt contact your local Trading Standards.
- If you feel pressured by any cold caller, have the confidence to be firm and say no.
- Legitimate builders do not call door to door.
- Call the citizens advice consumer helpline following a doorstep caller on 03454 04 05 06.
REMEMBER!!! Take time to consider your options. Don't be pressured into making a quick decision.
CAUTION!!! Never pay upfront for goods or services you have not received.
THINK!!! Are they a legitimate company? Why haven't they given you a written quote?
See image below for further advice.
Do you have any questions for the local police?
Then come along to the next police engagement event on 10th January at Christ Church In Purley with the Superintendent of Croydon Borough, Mitch Carr and police officers from the local ward teams will be present and look forward to meeting members of the local community and answering as many questions as possible.
Everyone is welcome, but the event is particularly targeted towards the following wards: Waddon, Purley & Woodcote, Purley Oaks & Riddlesdown and Kenley.
If you’d like to attend, register at: https://www.eventbrite.co.uk/e/new-met-for-london-updates-progress-meeting-tickets-1109015417969?aff=oddtdtcreator
