Help with safeguarding our vulnerable residents
30/04/2014 15:45:00......Posted by Lynne Hale
Vulnerable residents are being offered a specially tailored pack offering guidance on a range of issues, including how to deal with unwanted cold-callers and rogue traders.
Croydon’s trading standards team has been working with the national charity Centre of Excellence for Sensory Impairment (Coesi) to make an existing information pack accessible to people suffering a sensory impairment, such as deafness or a sight deficiency.
The popular doorstep crime information pack is one of the most frequently requested and distributed information packs offered by the trading standards department.
It contains information on:
· knowing your rights when an unwanted cold caller comes knocking;
· the popular doorstep sticker informing cold-callers that business is not
conducted at the front door;
· and how to find a trusted tradesman.
It also lists council services designed to make the lives of elderly or vulnerable residents easier, such as the Handyperson Service (for the carrying out of minor works and odd jobs at low cost), and Careline (offering a 24-hour emergency alarm for those living independently).
The adapted pack is now available in the following formats:
- Large print
- British sign language
- Video with voice-over and sign language
For more information, contact Croydon’s trading standards team on 020 8407 1311.
The downloadable print version and the video can be viewed at www.coesi.org.uk/Home-Doorstep-Crime-Prevention.aspx
To order the pack, in whichever format you require, call Coesi on 0800 612 9508.