Taxi Card Members - London Councils
09/09/2015 17:31:00......Posted by Yvette Hopley
I received this email from London Councils in relation to the membership of 12,700 Taxicards Members who have not used their Taxicards for over two years will have their cards cancelled.
Transport & Environment Committee members noted in July 2014 that the first such exercise was to happen and that this would be done annually in future.
The Taxicard scheme provides subsidised transport in taxis and private hire vehicles for people who have serious mobility impairments and difficulty in using public transport. The scheme is paid for by the London boroughs and TfL and is managed by London Councils on the boroughs’ behalf.
To ensure only active users remain on the Taxicard database, we have identified Taxicard holders who have not used their card in the last two years (June 2013 – July 2015). Those members who have not used their account in that time will have their membership cancelled on or around 10 September 2015.
The purpose of the review is to ensure that the Taxicard database is kept up to date and to remove records of members who no longer use the scheme. This will ensure that our data handling is more efficient and will prevent us from sending unnecessary information to members who no longer use the scheme. In addition, the exercise will ensure that boroughs are able to forecast their budgets more accurately.
I am pleased to see that if a Taxicard holder wishes to reapply for the scheme they can contact London Councils’ Taxicard team who will be able to advise how to do so.
FAQs are available on the Taxicard website.
Should you or a Taxicard holder have any queries, please email email@example.com or call the Taxicard helpline on 020 7934 9791.